Savannah Nail Bar & Spa
No Show & Cancellation Policy
Your appointment is very important to the SNB team and time is valuable. When an appointment is scheduled, we reserve time for you and cannot accept other clients, therefore, SNB reserves the right to charge 50% of scheduled services in the event a client “No Shows” or cancels their appointment within 4 hours of their appointment time. We appreciate your understanding and consideration for our Service Providers!
Late and Appointment Change Policy
Time is valuable and when an appointment is booked, we reserve time just for you. When a late arrival prevents us from performing the full scheduled appointment, we will adjust the service to accommodate the appointment in the time remaining to the best of our abilities and will charge for the lesser priced service. A “Consideration Fee” will be charged to account for the total reserved time of the service provider. When a client changes their service without a 4 hour notice, the Consideration Fee will be charged to account for the total amount of time reserved for the Service Provider.
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Considerations when booking online:
Nail services are displayed with price ranges based on our level system. The lower range is Level 1 Providers and the higher range is Level 2. Next to each Provider’s name is L1 or L2 indicating their Level. Select your service provider accordingly. Please see tab “About" for details on our Service Provider Level System.
For accurate appointment timing, please select all desired service options including "add-ons". Ex. Soak Off Services, French Tip, Gel Polish Over, Paraffin.
*Please call if you need assistance booking waxing services. Additional options may be available.
A 50% hold will be placed on your credit card at the time of booking for certain services. Your card is not charged until the time of service and the hold is charged only in the event of an appointment "no show".
By booking online and placing the hold on your credit card, you authorize SNB to charge your card in consideration for the service provider's reserved time. Please see our policy below.
Please call the salon if you need assistance scheduling online